Technology is going to play an increasing role in the customer experience. Retail shops are adopting new technologies and trying new things out all the time. Some of this tech simply makes things move faster behind the scenes. And other examples are customer-facing. Here’s the tech the retail companies should adopt sooner rather than later.
For companies that have to store huge amounts of stock in warehouses, organization is key. There are new stocktaking and shelving systems that make the process simpler than ever, though. By logging every item, smart systems can make sure that conveyor belts take different items to where they need to be. This can make loading up trucks and taking them to their destination so much quicker than previously.
This is something that is on the up, and it doesn’t look like slowing down. Any company that is not allowing customers to make purchases on their phones via app stores is behind the curve. It’s one of those things that is essential for any company that wants to take full advantage of the market out there. Many people now exclusively make purchases on their phones. And some companies are approaching the point where half of all purchases are made online. And a large number of those take place on mobile apps.
Scan As You Go
For supermarkets and large stores, the checkout process is speeding up all the time. Of course, self-checkout tills have been around for some time now. But some companies are already looking to the next idea. Now, some shopping trolleys are being fitted with scanning systems that allow customers to scan items as they put them in their trolley. This means that when they get to the checkout, it will be much quicker. This is an idea that is still developing, but the technology looks promising at the moment.
Bluetooth barcode scanners and RFID readers are really changing the way that shops operate. Time can be saved, as well as money, by using these new technologies. Managing stock and setting out the stock in the store is very easy if you use a good bluetooth barcode scanner. It allows you to keep everything in order and make sure that everything it accounted for. The scanners are lighter and more compact than ever before too, which is a big advantage for employees working in the store.
Virtual reality is developing quickly right now. And it can even play a role in the retail sector. It’s already being picked up by some fashion outlets. By wearing a virtual reality headset, the customer can see what clothes look like. They can then watch a virtual catwalk that allows them to see the clothes from every angle. It’s something that accompanies the regular process that people go through when they try on and buy clothes in a store. This is something that is set to increase in the next year or so, so expect to see it in stores near you.