Connecting with your employees and handling them as a valuable resource is a vital component of every good boss’s approach to their work. In order to establish a great working relationship, you need to see your people as just that, people, and not a commodity to improve your profit margin.
Most employers recognise this, it’s a fundamental part of human nature to want to get on with those around you. Sometimes being firm needs to replace being accommodating, especially when the bottom line is affected. But most of the time, being a boss that is approachable and able to win people to their way of thinking is one that will consistently score high on employee satisfaction surveys.
After all, you only look as good as the people you’re responsible for.
So how do you maintain this relationship, and how to you encourage the growth of those you manage?
You have responsibilities, as do your employees. This does not mean, schedule permitting, that you are unable to attend to their growth. We are all human, we all make mistakes, and sometimes our brains don’t choose to operate in the correct gear on a given day. Sometimes you may receive questions you’ve been asked before, sometimes you might have to re-explain a simple concept such as how to buy and sell b2b leads online. This is not unusual, and this is not uncommon. Always be available to answer questions like this if the employee is willing to learn it. Showing you are available for the little things will foster an attitude in your staff that will allow them to desire your insight on the big things that count.
As an employer, you have the responsibility to be the strongest of the ship’s crew. You have to promote a personal aura of capability and wisdom. Be human obviously, but don’t emphasise the flaws in anything to a degree that will foster odd feelings amongst your staff. If an employee has failed a task, help them understand why they failed and teach them how to take corrective action next time.
This will lessen the fear of failure and will help motivate them to become better employees next time around. If an employee really isn’t pulling their weight, never talk about them to other staff or even indicate you’re unhappy with them publicly. This can be a difficult measure to undertake, and personal discretion is the best thing to rely on in your given situation, but there’s a lot to be said for doing it with a sense of mutual respect for the person involved.
In the most famous self-help book of all time “How To Win Friends and Influence People” Dale Carnegie lists “Never criticize, condemn or complain,” as his number one tip for navigating any form of human interaction.
These two tips are all you need to make significant headway in actually connecting with the core of your business importance, namely the people. Seeing them as individuals will provoke your interest in them, and you may find that you’ll want to learn more about them and their lives.
Take this step to become a better boss and watch your workplace culture shift toward the positive before your very eyes.
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